Non-Discrimination Notice
Bethany complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, or sex (including sex characters, intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes).
Bethany provides the following free of charge:
• Aids and services to people with disabilities to communicate effectively with us, such as:
• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Language services to people whose primary language is not English, such as:
• Qualified interpreters
• Information written in other languages
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Civil Rights Coordinator, Crystal Macom, using the contact information below.
If you believe that Bethany has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator in person or by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
Contact Information:
Civil Rights Coordinator: Crystal Macom, Executive Director
Mail: 400 Holiday Drive, Suite 101, Pittsburgh, PA 15220
Phone: 412-921-2209; Fax: 412-921-2552; Email: cmacom@bethanyhospice.com
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
Mail: 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
Phone: 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.
To file a state civil rights complaint involving patients contact the PA Department of Health at:
Mail: Division of Home Health, 555 Walnut St, 7th Floor, Suite 701, Harrisburg, PA 17101
Phone: 717-783-1379; Fax: 717-772-0232; Complaint Hotline: 1-800-254-5164
Online complaint form: http://apps.health.pa.gov/dohforms/FacilityComplaint.aspx
Non-Discrimination in Employment Policy
It is the policy of Bethany Hospice Services of Western Pennsylvania, LLC to provide equal employment opportunity to applicants, employees, and clients without regard to race, color, national origin, religion, sex, age, disability, political belief or veteran status; hereinafter referred to as protected category.
Bethany Hospice is firmly committed to compliance and enforcement of all federal and state regulations which forbid discrimination in delivery of services to patients and clients served by and the applicants to and employees of the programs of the agency.
This policy shall be adhered to by all staff and contractors of the agency. Supervisory and management staff, in particular, shall assure that the intent as well as the stated requirements are implemented. The application of this policy is the individual responsibility of all administrative and supervisory staff.
If you believe that Bethany Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Crystal Macom, Executive Director
Bethany Hospice & Palliative Care
400 Holiday Drive, Suite 101
Pittsburgh, PA 15220
412-921-2209